Refund Policy
This policy explains how fees, retainers, and refunds are generally handled for consulting engagements.
Clear expectations before work begins.
A practical overview of retainers, reserved time, completed work, and billing questions.
Retainers
Handled according to the signed agreement.
Completed Work
Performed or reserved time is generally non-refundable.
Questions
Billing questions are handled directly.
01
Engagement-Specific Terms
Refunds, retainers, billing increments, cancellations, and expenses are governed by the signed engagement agreement or retainer agreement for each matter. If a signed agreement conflicts with this page, the signed agreement controls.
Dailey Expert Group is a DBA of Salus Consilium Group LLC. This page is provided for general information only and does not constitute legal advice or establish a clinician-patient relationship.
Dailey Expert Group is a DBA of Salus Consilium Group LLC. This page is provided for general information only and does not constitute legal advice or establish a clinician-patient relationship.
02
Consulting and Expert Services
Fees paid for completed work, scheduled preparation, document review, consultation time, reports, or testimony are generally non-refundable once the work has been performed or time has been reserved.
03
Unused Retainers
If a retainer includes funds that have not been earned or applied to approved costs, any unused balance will be handled according to the applicable written agreement and final invoice reconciliation.
04
Cancellations and Rescheduling
Cancellation or rescheduling terms may vary based on the service, deadline, hearing date, deposition date, or reserved calendar time. Please refer to the signed agreement for matter-specific requirements.
05
Questions
Billing or refund questions may be sent to info@scgroup.com.
Need clarification?
For questions about this page or a specific engagement, contact Salus Consilium Group directly.